MICDS Campus Store Return Policy
Items purchased in the store or online may be exchanged or returned with proof of purchase for up to 30 days after the purchase date. All items must be in saleable condition and in the original packaging where applicable. In the event a size is not available in a comparable item, a credit will be issued. Any apparel having wear, stains, odor, hair, excessive lint or having been washed is not returnable.
Gifts and Accessories, Drinkware and Graduation Gifts
May be exchanged / returned in saleable condition within 30 days of purchase date.
Any supply in which the original packaging has been opened or has been used will not be refunded at any time. Defective items cannot be returned but can be exchanged up to five days from date of purchase. If there is nothing comparable, then a credit will be issued. Pre-ordered Middle School Supply Packs are non-refundable.
The Middle School Yearbook is non-returnable. This item is purchased in advance and purchases determine the order amount.
Books, eBooks and Online Access
Items purchased in the store or online may be exchanged or returned with proof of purchase for up to two weeks from the beginning of each trimester. Items purchased after this period or during the trimester are not returnable. All items must be in saleable condition. Any books that show wear, scratches, stickers, highlighting, writing, stains or bent pages are not returnable. If sold as a package, including unopened electronic codes and/or online access, all items must be together to be returnable. All electronic materials sold individually, including codes, online access, eBooks, passwords, etc. must be unopened and unused to be returnable.
Shipping and Return Shipping
All online purchases will ship within two business days when school is in session via a trackable source. During school breaks, shipping times may be longer. A shipping confirmation with tracking information will be provided via email when shipped. Where an inventory discrepancy or an in-store sale causes a shortage of an item, the buyer will be notified to determine the order status.
All online purchases must request a Returns Authorization before returning an item. A returns label will be provided at no charge. If the return is deemed non-returnable upon receipt, the item will be shipped back to the buyer at their expense, adding the return shipping expenses as well. If a replacement is necessary, it will be shipped at no charge to the buyer.
Thank you for your support of the MICDS Campus Store. All profits directly benefit the School community. If you have any questions regarding a return, or to request a Returns Authorization, please contact the Campus Store Director Greg Greenwell at firstname.lastname@example.org or 314.995.7348.
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